The Protection of Personal Information Act (POPIA) is South Africa's comprehensive data protection law. At MedBookings, we take your privacy seriously and have implemented robust measures to protect your health information.
What is POPIA?
POPIA regulates how organizations collect, process, store, and share personal information. For healthcare platforms like MedBookings, this means ensuring that your sensitive health data is protected with the highest security standards.
Your Rights Under POPIA
You have the right to:
- Know what personal information we collect and why
- Access your personal information
- Request corrections to inaccurate data
- Object to the processing of your information
- Request deletion of your data (subject to legal requirements)
How MedBookings Protects Your Data
Encryption
All your data is encrypted both in transit and at rest using industry-standard encryption protocols. This ensures that even if data is intercepted, it cannot be read.
Access Controls
We implement strict access controls, ensuring that only authorized healthcare providers can access your medical information, and only when necessary for providing care.
Regular Security Audits
Our systems undergo regular security audits and penetration testing to identify and address any potential vulnerabilities.
Staff Training
All our staff members receive comprehensive training on data protection and privacy practices to ensure they handle your information appropriately.
Your Responsibilities
While we provide robust security measures, you can also help protect your information by:
- Using strong, unique passwords
- Not sharing your account credentials
- Logging out after using shared devices
- Reporting any suspicious activity immediately
Questions About Your Privacy?
If you have any questions about how we protect your data or want to exercise your POPIA rights, please contact our privacy team at support@medbookings.co.za.