Cookie Policy
Last updated: December 2025
What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
How We Use Cookies
Medbookings uses cookies to enhance your experience, analyze website traffic, and improve our services. We use cookies for the following purposes:
- Essential Cookies: Required for the website to function properly, including authentication and security
- Performance Cookies: Help us understand how visitors interact with our website by collecting anonymous information
- Functionality Cookies: Remember your preferences and settings to provide a personalized experience
- Analytics Cookies: Allow us to analyze website usage and improve our services
Types of Cookies We Use
1. Strictly Necessary Cookies
These cookies are essential for you to browse our website and use its features. They enable core functionality such as security, network management, and accessibility. Without these cookies, services you have asked for cannot be provided.
2. Performance and Analytics Cookies
These cookies collect information about how you use our website, such as which pages you visit most often. All information collected by these cookies is aggregated and anonymous. We use this information to improve how our website works.
3. Functionality Cookies
These cookies allow our website to remember choices you make (such as your language preference or dark/light mode) and provide enhanced, more personal features.
Third-Party Cookies
We may use third-party services that set cookies on your device, including:
- Google Analytics: To analyze website traffic and user behavior
- Authentication Providers: For secure login through Google OAuth
- Sentry: For error tracking and monitoring to improve service quality
Managing Cookies
You can control and manage cookies in various ways:
Browser Settings
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or delete certain cookies. However, please note that if you block or delete cookies, some features of our website may not function properly.
Cookie Preferences
You can manage your cookie preferences through our cookie consent banner when you first visit our website. You can change your preferences at any time by clearing your browser cookies and revisiting our website.
Data Protection
We are committed to protecting your privacy and complying with the Protection of Personal Information Act (POPIA) in South Africa. Information collected through cookies is treated in accordance with our Privacy Policy.
For more information about how we handle your personal data, please read our Privacy Policy.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business operations. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date.
Contact Us
If you have any questions about our use of cookies, please contact us at:
Email: support@medbookings.co.za