Contact Us

Have a question or need support? We're here to help

Get in Touch

Choose the best way to reach us based on your needs

Email Support

Send us an email and we'll respond within 24-48 hours

Email Us

Office Hours

Monday - Friday

8:00 AM - 5:00 PM SAST

Weekends

Closed

Response Time

We aim to respond to all inquiries within 24-48 hours during business days

Location

Serving healthcare providers and patients across South Africa

What Can We Help You With?

Choose a category that best matches your inquiry

General Inquiries

  • • Platform information
  • • How Medbookings works
  • • Partnership opportunities
  • • Media inquiries
Contact Us

Technical Support

  • • Account issues
  • • Booking problems
  • • Platform bugs
  • • Feature requests
Get Support

Provider Support

  • • Provider onboarding
  • • Account setup help
  • • Billing questions
  • • Best practices
Provider Help

Looking for Quick Answers?

Check out our frequently asked questions and resource center for immediate help with common questions

Contact Details

We're committed to providing excellent customer service and will respond to your inquiry as quickly as possible.