Getting Started Guide
Everything you need to know to set up your Medbookings provider account
Welcome to Medbookings!
Thank you for choosing Medbookings as your patient booking and practice management platform. This guide will walk you through the complete setup process, from creating your account to accepting your first patient booking.
The entire setup process typically takes 15-20 minutes. Once submitted, your profile will be reviewed by our team within 24-48 hours. Let's get started!
Step-by-Step Setup
Create Your Provider Account
Sign up with your email or Google account. Complete the initial registration form with your basic information and professional credentials.
Pro Tips:
- Use a professional email address
- Have your credentials ready (e.g., HPCSA number for South African providers)
- Choose a strong, unique password
Complete Your Provider Profile
Set up your provider profile with comprehensive information about your practice, specialties, and services offered.
Pro Tips:
- Upload a professional profile photo
- Write a detailed bio highlighting your experience
- List all languages you speak for better patient matching
- Add your qualifications and areas of expertise
Configure Your Services
Define the services you offer, including consultation types, durations, and pricing. This helps patients understand what you provide.
Pro Tips:
- Be specific about each service type
- Set realistic appointment durations
- Price competitively based on your market
- Offer both online and in-person options if applicable
Set Up Your Availability
Configure your working hours and availability schedule. You can set recurring schedules and block specific dates for holidays or time off.
Pro Tips:
- Start with regular weekly hours
- Block off lunch breaks and admin time
- Set up buffer time between appointments
- Configure recurring schedules to save time
Configure Notifications
Set up how you want to receive notifications about new bookings, cancellations, and patient messages.
Pro Tips:
- Enable email notifications for new bookings
- Set up SMS/WhatsApp alerts for urgent matters
- Customize reminder timing (default is 24 hours)
- Choose your preferred notification channels
Review and Go Live
Review all your settings, submit for approval, and start accepting patient bookings once approved.
Pro Tips:
- Double-check all information for accuracy
- Ensure your pricing is correct
- Test your availability calendar
- Submit your profile for admin approval
What Happens After Setup?
1. Profile Review
Our team will review your profile to ensure all information is accurate and complete. This usually takes 24-48 hours.
2. Approval Notification
You'll receive an email once your profile is approved and live on the platform.
3. Start Accepting Bookings
Once approved, patients can find your profile and book appointments based on your availability.
4. Ongoing Support
Our support team is available to help you optimize your profile and answer any questions.